We Don’t Run CX Projects. We Fix Customer Experience. 

Steve Alabi Interactive is a customer experience management consultancy helping growth-focused organisations close the gap between strategy, technology, and human behaviour.

We challenge assumptions, expose blind spots, and design experiences that work in real operating environments - not just on PowerPoint slides.

Book a discovery call below to find out how we can work together.

Book A Discovery Call.

What Changes

When CX Is Done Properly?

  • Fewer repeat complaints and escalations
  • Faster, more consistent service delivery
  • Better accountability across customer-facing teams
  • Clear insight into what customers value - and what drives them away
  • Technology investments that finally justify their cost